CIAM Technical Consultant
Ij are building a partnership with a leading CIAM provider and we expect there to be a growing number of engagements with some of their 3,400 clients whom sit within, Travel, Hospitality, FMCG, Banking and Media for the delivery of Managed Services.
We are now looking for a number of freelance IAM consultants to join our start-up talent pools. In addition to joining the talent pools you will receive a free 2-day training and recognised certification. As part of the ij team you may also be engaged in some of the pre-sales activities.
Key responsibilities in the period:
- To apply best practices, mentor, train and guide the customer team to maximise benefit of CIAM implementation
- Develop customer roadmap: Supports Use Case Development and provide guidance on Integrations with Customer ‘Landscape’ Applications and Communicates new releases and features to Customer
- Customer Specific Implementation Documentation
- Solution Architecture including; Interface descriptions, Security and Compliance
- Serves as interface for Security and Compliance teams
- Supports Audits
- Manage in operational environment including: Request Management, New Feature Requests, provides oversight to Support Tickets and helps resolution; Data Extract Support (Sweepstakes / Contests); and Support Digital Touch Point Setups
Key Objectives in the period:
- Solution Architecture of new integrations or deployments to new customer groups
- Manage the Managed Service delivery to end-customers against assigned SLA’s
- Monthly reporting
- 6 monthly strategic plans
- Key point of contact between the Client and the Customer
Key Deliverables in the period:
- TBC depending on customer requirements per implementation
Essential skills, experience:
- B.S. Degree in Computer Science, related technical degree, or equivalent experience
- Fluency in English required
- At least 5 years’ experience designing, implementing or managing a live IAM system, ideally customer facing not enterprise or workforce IAM.
- Excellent understanding of programming principles
- Familiarity with third-party authentication protocols such as OpenID, OpenID Connect, OAuth, and SAML
- Knowledge of marketing/web technologies such as email marketing, CMS, CRM, eCommerce, User Generated Content (UGC) a plus
- Excellent verbal and written communication skills, including experience presenting technical topics to diverse audiences
- Experience of managing IAM in a security context, working cloud-based and on-premise systems with multiple integrations
- CISSP Certification
- Consulting experience in a complex environment
- Good at problem solving
- Good stakeholder management and communications skills
Team Context: Will be within the assigned Managed Services team. There will be different customer contexts depending on the MS scope and what they have purchased, TBC.
- Consultative approach
inglis jane are digital delivery experts. Since 2001 our community of outcome-focused professionals have used their experience and drive to provide swift, effective solutions for our customers.
We work with a diverse range of businesses, including FTSE 100s and start-ups, and across industries including telecoms, media, banking and the Internet. We offer a full range of recruitment services – from contract to permanent and from executive search to developing high-performing teams.
Whether you are applying for a contract or a permanent role with ij, we aim to make your experience:
We are an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, race, colour, ethnic origin, nationality, religion or beliefs, disability and age.
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